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New Articles
New articles for you to read. Click to go to recent articles page
New articles for you to read. Click to go to recent articles page
New Conference Slides
Click to go to past presentations page
Click to go to past presentations page
New for 2010 is Noel Bruton’s series of ten-minute videos, ‘Practical IT Support Management’. Each one looks at a topic of vital interest to the IT support manager, quickly covering the main points of the issue. The material in the videos is taken from Noel’s training seminars and conference presentations.
The first of these, ‘Helpdesk Vs. Servicedesk’, is available from the beginning of February. At least four more titles are planned. Watch the video by clicking on ‘Training, videos’ above or click here
The first of these, ‘Helpdesk Vs. Servicedesk’, is available from the beginning of February. At least four more titles are planned. Watch the video by clicking on ‘Training, videos’ above or click here